Helpie FAQ

  • How does my wireless security system communicate?

    Our systems use dual-path technology (cellular and Wi-Fi) to connect your security panel to the Alarm Response Center, as well as your mobile app. During an alarm, the system automatically selects the fastest way to connect. It's more responsive, more connected, and more secure. Your home sensors communicate with the panel using encrypted low-power radio signals that don't require your Wi-Fi network.